![]() ![]() ![]() Therefore, if your issues pertain to software via the troubleshooting steps, it will offer chat or phone support first, and you will be given the opportunity to make an appointment then if it cannot be resolved. Over 60% of GB appointments are software related (I can't give you where I got that number, but I did at one point work in a store not too long ago) and so important hardware issues were waiting days for someone's silly software issue that can be resolved in a few minutes with a phone call. The other reason is that many users (most of which are not people who would frequent an Apple subreddit) do not know that most of their issues are resolvable over the phone in under 15 min. This subreddit is not endorsed or sponsored by Apple Inc. Make the process easier for yourself and for them. If you'd like to view their content together, click here. 6 Reddit Depending on the problem your device has, you may have to leave it with the Genius Bar and they may have to send it off to Apple. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp. Apple SubredditsĬontent which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.). Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information. Comments that are spreading COVID vaccine misinformation/claims are not allowed.Ĭheck here to see if any Apple services are down.These belong in the beta subreddits listed below. The proper place for advice is /r/AppleWhatShouldIBuy. You can also tap the Map button at the top of the screen to see nearby. The locations closest to you are listed first. On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment. No posts or comments relating to buying, selling, trading, giveaways or asking for advice about any of those topics. On the All Support Options screen, tap the Bring In For Repair option.No content related to piracy or illegal activities.Before posting, read the detailed rules here. Sit pretty and get pampered or learn tips and tricks on makeup application from professional makeup artists near you. Self-promotion is allowed on Sundays only, strictly reserved for app developers and must be in the form of a self-post. I am trying to make an appointment at the Genius Bar at the Stonestown Apple Store in San Francisco CA and web site will not allow it. We may approve your post if it is a high-level issue that can't be found through searches, or if it affects a large amount of people. Question: Q: I am trying to make an appointment at the Genius Bar at the Stonestown Apple Store in San Francisco CA and web site will not allow it. No support questions outside of the Daily Advice Thread.No posts that aren’t directly related to Apple or the Apple eco-system.No rude, offensive, or hateful comments.No editorialized link titles (use the original source's title if applicable).Posts must foster reasonable discussion.No memes, direct images or contextless image/video posts.If you have a tech or buying/selling-related question, please check out our Daily Advice Thread or r/AppleHelp! CommunityĪ more in-depth version of the rules can be found here I can't say enough about them.Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions. Of note though: The Apple online support people were fantastic! Very knowledgeable and incredibly patient. IOS device / Apple Support App and Genius Bar appointments (the easiest way) Open the. And, trying to do both at the same time likely slowed down both as they competed with each other. Make Appointment Apple Store How can I get service for my Mac. The issue appears to be: Even though the phone had been "restored from its iCloud backup" it was still downloading tons of data from both Apple Music to my iPhone library as well as from the health app - and it, apparently couldn't do that and download the data needed to restore the pairing with the Apple Watch simultaneously. The next day, it paired immediately and without any problem. That went on for 3-4 frustrating hours till I noticed that the Health App was still being restored with my data So, we gave up. ![]() The problem seemed to be a network thing where it just couldn't get the data from my WiFi - it would start and then just hang. Once you’re done, click on Confirm to finalize your Genius Bar appointment. The last step is to review all the information about your appointment and confirm it. Select the most convenient date and time for you, then click on Continue. But, when it wouldn't pair I contacted Apple Support and they tried every trick in the book - but it still wouldn't pair. You will be given a calendar with available dates and times for your appointment. When I got home I restored my iPhone from its iCloud backup and then began the process of pairing it with my Apple Watch. A wrinkle I ran into when Apple replaced my iPhone 6+ was pairing the new phone to my Apple Watch. ![]()
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